Privacy Policy

Sellery Health Insurance Services (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or submit information through our website.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you complete a contact form, request a quote, request information, or otherwise communicate with us.

This information may include:

• Your name
• Email address
• Phone number
• Information about the type of insurance coverage you are interested in
• Information you choose to include in a message or inquiry

Please do not submit highly sensitive personal, medical, financial, or identification information through a general website contact form unless specifically requested through a secure method.

Our website may also automatically collect certain technical information when you visit, such as your IP address, browser type, device type, referring website, pages viewed, and information about how you interact with the website.

Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, and improve the visitor experience.

You may be able to limit or disable cookies through your browser settings. Please note that disabling certain cookies may affect how portions of the website function.

How We Use Your Information

We may use the information we collect to:

• Respond to your questions or requests
• Provide information about insurance products and services
• Help you explore available insurance coverage options
• Communicate with you by phone, text message, or email when you have provided appropriate consent
• Assist with insurance-related inquiries or enrollment
• Maintain and improve our website
• Monitor website performance and security
• Comply with applicable legal and regulatory requirements
• Protect against fraudulent or unauthorized activity

Calls, Text Messages, and Email Communications

When you voluntarily provide your name and contact information, you may be expressing consent to receive communications from a licensed insurance agent with HealthMarkets and Sellery Health Insurance Services.

These communications may include phone calls, text messages, and emails related to insurance products and services.

Where applicable, communications may use automatic telephone dialing systems or artificial or prerecorded messages.

Providing consent to receive marketing communications is not a condition of purchasing any product or service. Message and data rates may apply.

We will not sell or share your phone number for marketing purposes.

You may revoke consent for phone calls or text messages by requesting revocation during a phone call, contacting 888-637-9621 to be placed on the do-not-call list, or replying STOP to a text message.

How We May Share Your Information

We may share information when reasonably necessary to provide the services you request, including with:

• HealthMarkets
• Insurance carriers and insurance-related service providers
• Website hosting and technology providers
• Customer relationship management or communication providers
• Analytics or website-security providers
• Professional advisers or service providers assisting with legitimate business operations

We may also disclose information when required by law, regulation, court order, subpoena, or other lawful request, or when necessary to protect our rights, property, users, or others.

Phone Number Privacy

We do not sell or share phone numbers collected through this website for third-party marketing purposes.

Information provided through our website may be used to respond to your request and provide insurance-related communications or services consistent with your consent.

How We Protect Your Information

We use commercially reasonable administrative and technical measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

You may contact us to request deletion or correction of certain personal information, subject to applicable legal and regulatory requirements.

Third-Party Websites

Our website may contain links to third-party websites, including insurance carriers, HealthMarkets, Medicare.gov, scheduling platforms, social media platforms, or other resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

Medicare Information

Information provided on this website regarding Medicare is for general informational purposes.

We do not offer every plan available in your area. For a list of every plan available in your area, please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to get information on all of your options.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

You may also request that we stop sending certain marketing communications.

We may need to verify your identity before completing certain privacy requests, and some information may need to be retained when required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised.